06/28/2019

BPU Shares Behind-the-Scenes Look at its Electrical Outage Restoration Efforts

(KANSAS CITY, Kan.) — The Kansas City Board of Public Utilities (BPU) has launched a video showcasing the steps it takes to ensure power service gets restored quickly to its more than 65,000 customers.

The video outlines the process it goes through, from diagnosing the problem and restoring power to first responders and hospitals, to working with individual property owners on a case-by-case basis. It also includes details on safety precautions that all customers can follow when an outage occurs.

“Occasional power outages are unavoidable, especially during times of extreme weather,” said David Mehlhaff, BPU Chief Communications Officer. “But BPU customers can rest assured that we’ll be ready at a moment’s notice to get service restored as quickly – and safely – as possible.”

To view the video and learn more, click here to visit the BPU YouTube page. Additional video topics include safety tips, how-to videos and more.

About BPU
BPU’s water department was originally created in 1909, and its electric utility was operational in 1912. The purpose of the utility, then and to this day, is to provide the highest quality electric and water services at the lowest possible cost. Today the publicly owned utility serves approximately 65,000 electric and 51,000 water customers, primarily in Wyandotte County, Kansas. The mission of the utility and its employees is “to focus on the needs of our customers, to improve the quality of life in our community while promoting safe, reliable and sustainable utilities.” BPU’s Web site is www.bpu.com.

  • Save Energy, Water, Money by monitoring your usage in real time. Try Energy Engage™ now!
  • Paperless Billing, a simpler way to pay, pay your bill in minutes with paperless billing.
  • FlexPay: The Power to Pay Your Way
  • JOIN THE BPU SOLAR FARM COMMUNITY