OUTAGE: Electric 913.573.9522 | Water 913.573.9622
Electric 913.573.9522
Water 913.573.9622

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Customer Service Hours:

8:00 a.m. – 5:00 p.m. Monday through Friday

Billing Inquiries by Phone:

7:00 a.m. – 6:00 p.m. Monday through Friday

1-800-DIG-SAFE – Line Location Services
(Before Digging)
Conveniently located in KCK

Main Office Address*

Kansas City Board of Public Utilities
540 Minnesota Avenue
Kansas City, Kansas 66101

*Office is not open to the public

Our teams here to help you!

Customer Service

(Account Information, Billing, Stop/Start Service)

Pay Your Bill by Telephone
Payment Confirmation Line

(Monitored Monday-Friday, 8:00 am – 5:00 pm)

Electric Issues

(Outages, Downed Lines, Streetlights and Tree Trimming)

Water Issues

(Outage, Leak, Main Break)

Electric Engineering

(Construction/Service Upgrades)

Water Engineering

(Construction/Service Upgrades)

Administrative Office

(Main Office)

Have more questions?
Access our online Chat feature.
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540 Minnesota Avenue
Kansas City, KS 66101-2930
(913) 573-9000 Contact Us

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