Four convenient payment options so you can pay on your terms

Paying your utility bill should be as easy as flipping on the light switch. That’s why BPU gives you payment options that fit your life. So you can pay, however – and wherever – works best for you.

ONLINE
Securely pay online, anytime 24/7 to make a payment using a credit card or bank account.

SET IT AND FORGET IT!
Set up an Automatic Payment Plan to have the monthly balance taken directly out of a bank account. Call 913-573-9190 or enroll online.


BY PHONE
Pay by phone anytime by calling 1-855-BPU-BILL, using credit card or bank account.

Need to speak to a customer service representative? Please call 913-573-9190.

 

BY MAIL
Simply send your payment using check or money order:
Kansas City Board of Public Utilities
PO Box 219661
Kansas City, Missouri 64121

 

IN PERSON
Visit the Customer Service Lobby at 540 Minnesota Avenue, Kansas City, Kansas, to pay with cash, personal check, cashier’s check, money order, debit card, or credit card.

Hours: 8:00 a.m. – 5:00 p.m. Monday through Friday
Extended Lobby Hours 8:00 a.m. – 7:00 p.m. Tuesday and Thursday

Additional locations where you can find us:
–  The 24/7 Drop Box outside the door of the Customer Service Lobby, using cash, check or money order.
–  Local banks that accept BPU payments, including Bank Midwest, Brotherhood, First State, Security and UMB.
–  Grocery store pay site kiosks in the greater Kansas City area. A $2.00 convenience charge applies. Click here for a list of participating locations or call 1-877-876-7076.

Looking for even more payment flexibility? Check out our BPU FlexPay program.
  • Save Energy, Water, Money by monitoring your usage in real time. Try Energy Engage™ now!
  • Paperless Billing, a simpler way to pay, pay your bill in minutes with paperless billing.
  • FlexPay: The Power to Pay Your Way
  • JOIN THE BPU SOLAR FARM COMMUNITY