Page 6 - June 2026 Comm Impact Report
P. 6
JUNE 2026 Community Impact Report
Community Impact Report
Customers &
Community
Supporting Local Youth
BPU awarded $92,000 through its Summer Youth Program to seven
neighborhood organizations, creating meaningful summer employment
opportunities for Wyandotte County high school students. The program
invests in local youth while supporting projects that strengthen
neighborhoods across our community.
164 5,800+
Customer Care assisted Customer’s assisted throughout
customers through payment
assistance cases, connecting 164 June, providing support with
eligible households to maintain billing, new service, transfers,
essential services. and utility questions.
Making Service More Convenient
BPU introduced live representative check-by-phone payments, allowing
customers and authorized guests to securely make payments without
visiting a payment location. The enhancement expands convenient
5 6 payment options while improving access to customer service.
