Page 6 - JULY Community Impact Report
P. 6
JULY 2025 Community Impact Report
Organizational BPU Employee
Cody
WINS Isbell
receives the
Jim Current Excellence
Nearman Water Treatment Plant’s Cody Award
Isbell is recognized for his professionalism,
dedication, and passion for continuing
education and training. 2500+
hours
in July of employee
training in safety,
compliance, and
system operations.
Customer Care
& Information
Technology
deployed language translation
software and service to aid the
team during phone and in-
person conversations.
www.bpu.com
Increased
Engagement
42% more homepage visits New service and
transfer service traffic 120K+
~50% fewer bounces jumped
Customers are 50% sessions
finding what increase in organic
they need customers are finding searches, proving the
site is easier to navigate
faster. and utilizing available and do business with.
tools successfully.
