BPU Contact Information

Main Office
Kansas City Board of Public Utilities
540 Minnesota Avenue
Kansas City, Kansas 66101
Phone: (913) 573-9000

Or contact us by email


Office hours:
8:00 a.m. – 5:00 p.m. Monday-Friday



Billing inquiries by phone:
7:00 a.m. – 6:00 p.m., Monday-Friday 



What numbers to call:

Main number
(913) 573-9000


Customer Service
(913) 573-9190


If your electricity is out
(913) 573-9522


If your water service is out
(913) 573-9622


If you need service turned on or off
(913) 573-9190


Billing questions
(913) 573-9190


If you need to make credit arrangements on your bill
(913) 573-9190


BPU Job Line
(913) 573-6900


To request public information
(913) 573-9173


If you have administrative questions
(913) 573-9000


Heat Pump Hotline
(913) 573-9988


Contact your BPU Board Member
(913) 573-9024


If you need a “dig” check for electrical cables or water lines
1-800 DIG SAFE

 

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