The purpose of this policy is to inform bpu.com visitors of our online information practices. By
1.0 General Disclaimer of Warranties
Information, materials, and services on this website are provided “as is” without warranty of any
kind, including, but not limited to, the implied warranties of merchantability and fitness for a
particular purpose, title, non-infringement, security, or accuracy, except as required by law.
1.1 Users agree that BPU and any other parties involved in creating and delivering this site's
content have no liability for direct, indirect, incidental, punitive, or consequential damages with
respect to the information or services contained on or otherwise accessed through this website.
BPU does not endorse any third party websites or services. Links to third party websites are
provided for information only. BPU is not responsible for privacy policies or content of third
1.2 Other than as required under applicable consumer protection law, under no circumstance will
BPU be liable for any loss or damage caused by your reliance on information obtained through
this site or a linked site or by your reliance on any product or service obtained from a linked site.
2.0 Collection and Use of Information
Our website does not collect personal information about you unless you voluntarily provide it.
On some pages, you can request to receive materials or register for programs or BPU account
services. The types of personal information collected at these pages can include, but are not
- Phone number
- E-mail address
- Social Security number
- Account information
- Banking information.
2.1 We use the personal information you provide to us only in connection with your request and
do not share this information with parties outside of BPU unless necessary to complete your
request, except that, if you are delinquent on your utility bill, we may share your personal
information, including your Social Security number, with the State of Kansas for the purpose of
recovering the delinquent amount through the State’s setoff program, as provided by K.S.A. 75-
6201 et seq.
2.2 If you supply your postal address online, you may receive periodic mailings from BPU.
These mailings may include information on new programs, services, or upcoming events and
news that may be of interest. If you do not wish to receive such mailings from BPU, please let us
know by sending an e-mail to firstname.lastname@example.org.
2.3 If you supply your e-mail address online, we will use it only to answer e-mail received,
unless otherwise stated. We do not share e-mail addresses with outside parties unless necessary
to complete your request.
When you visit bpu.com to browse or download documents, our Web server places a temporary
session cookie on your computer to collect and store certain information about your visit. This
information does not identify you personally.
The information gathered includes:
- the date and time you access our site;
- the pages you view on our site;
- the type of browser and operating system used to access our site; and
- if you linked to bpu.com from another site, the URL of the referring website.
3.1 The above information is gathered and analyzed to keep us current with industry standards
and to improve our website.
4.0 Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of
information, we have put in place appropriate physical, electronic, and managerial procedures to
safeguard and secure the information we collect online.
5.0 Children's Privacy
Our website contains energy-related information that is of educational value to children. To the
extent that children use our website, any information collected is not stored on the Web server.
We encourage children and young teens to seek consent from their parents before providing any
information to us.
Our website provides data, information, and images that are copyrighted by BPU. No
unauthorized use of copyrighted data, information, or images is permitted.
7.0 Trademarks and Logos
BPU is the owner of and reserves all legal rights for the registered trademark BPU®.
Additionally, we reserve all rights in the use of registered trademark logos.
8.0 File Modification
Express permission to use files from bpu.com may be granted to users who agree not to modify
or alter the original file. Changes or modifications to these files are not permitted without the
permission of BPU. All credits, notices, copyrights, and trademarks must remain intact within
the file, unless noted otherwise.
9.0 File Integrity
BPU will not be held liable with regards to downloaded files. Occasionally, bpu.com files are
deleted, moved, or archived. The download, maintenance, and use of these files are the
responsibility of the user. BPU may make improvements or changes to this site at any time.
10.0 Third Party Links
BPU grants permission for websites to link to the home page of this website or to any page
within it. Third party links to bpu.com should be checked regularly in case a file or directory has
been changed or moved since the link was created. Creating a link to bpu.com does not constitute
an agreement that a reciprocal link be placed on bpu.com.
11.0 How To Contact Us
If you have any questions about this security statement or the practices of this site, you can
|For immediate service, please call us at
If you wish to send a written correspondence, address it to:
Kansas City Board of Public Utilities
540 Minnesota Avenue
Kansas City, Kansas 66101-2930