OUTAGE: Electric 913.573.9522 | Water 913.573.9622
Electric 913.573.9522
Water 913.573.9622


Information to Assist You

Learn about our policies for the services we provide to you.

BPU has established policies and guidelines for services we provide our customers. By establishing and maintaining these polices we are able to provide a better standard of service in meeting your needs and helping to keep you safe.

Use the links below to review our policy information. If you have specific questions, please contact our operator at (913) 573-9000 and you will be transferred to the appropriate department.


540 Minnesota Avenue
Kansas City, KS 66101-2930
(913) 573-9000 Contact Us

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