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Life Support
A row of multicolored homes.
 

Life Support

At BPU, we’re committed to serving the unique needs of our community. The Life Support Program helps identify households where critical medical equipment—like oxygen concentrators, ventilators, or dialysis machines—requires reliable electricity.

Why Life Support Status Matters

  • Priority communication during outages: Approved customers will receive a dedicated phone number to call for outage updates.
  • Peace of mind: While the program does not guarantee continuous service, it helps ensure your household can report and track outages quickly.
  • Preparedness: Because weather and unforeseen events can still cause interruptions, we encourage customers to plan ahead with a reliable backup power source or emergency plan.

How to Enroll

Ensuring peace of mind starts here:

Be Prepared

Power outages, though rare, can happen. For your safety:

  • Have a contingency plan, such as a portable generator or arrangements to relocate temporarily.
  • Stay informed during outages through our Outage Map and Restoration Process.

Important Program Details

  • Life Support accounts are not exempt from standard billing or collection policies.
  • Accounts undergo annual verification to ensure accurate records.

Let’s Keep You Connected

If you or a loved one depends on life-sustaining equipment, take action today. Contact the Life Support line at 913-573-9928 to learn more.

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540 Minnesota Avenue
Kansas City, KS 66101-2930
(913) 573-9000 Contact Us

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