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Strategic Plan

strategic plan

 

Our plan to better serve you and the community

Commitment through action

In our ongoing efforts to provide our community with safe, reliable and sustainable utilities, BPU has created a strategic plan to guide our course. This plan includes the following goals and priorities as part of our focus to better serve you and take a leadership role in the utility industries in Kansas to protect our customers’ best interests.

Explore our Strategic Vision categories below to learn more about BPU’s commitment to serving you.

Customer Care

Strategic Vision

To focus on the needs of our customers, to improve the quality of life in our community, while promoting safe, reliable and sustainable utilities.

As a community-owned utility, we pledge to conduct ourselves in a manner consistent with our customer focus principles.

KCBPU will take a leadership role in the utility industries in Kansas to protect the interests of our customers.

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540 Minnesota Avenue
Kansas City, KS 66101-2930
(913) 573-9000 Contact Us

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