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BPU Launches New Online Customer Portal

BPU Launches New Online Customer Portal

(KANSAS CITY, Kan.) — The Kansas City Board of Public Utilities (BPU) has launched a new online customer portal: MyMeter

MyMeter allows customers to continue to manage their account online while providing a more modern, user-friendly look and feel. Customers will be able to track their energy and water usage down to the minute, compare their usage with weather patterns, and set up personalized alerts. With MyMeter, customers can also personalize their home screen with customized widgets to quickly get the information that matters to them. All of this helpful information will help customers save energy, save water, and save money.

Customers will have to register for a new online account in order to access the new customer portal. Although customers will lose access to their old online accounts, their new MyMeter account is preloaded with past energy usage, water usage and previous bills to ensure customers will not miss a beat.

Customers who are enrolled in scheduled payments with BPU will have their accounts migrated to MyMeter, and will simply need to reset their passwords in the new system to log in. Scheduled payments will not be interrupted for customers.

We urge customers to stay tuned to BPU social media platforms and website for more information on how to best utilize MyMeter.


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