OUTAGE: Electric 913.573.9522 | Water 913.573.9622
Electric 913.573.9522
Water 913.573.9622
Customer Text Alerts

Customer Text Alerts


Stay up to date with text alerts.

As a convenient way to keep our customers informed, BPU sends important text alert notifications on the following:

  • Billing information
  • Payment information
  • Electric outages
  • Water outages
  • Potential water leaks
  • Scheduled maintenance alerts

How it works

Your BPU text alerts will come from 844-843-3500. Save this contact as "BPU Texting" to make sure you won't confuse these texts with text-based scams.

If you provided a cell phone number to BPU, you’re automatically opted in to receive text alerts. Customers can opt out by texting “QUIT” to 844-843-3500.

Please call 913-573-9190 if your phone number has changed or if the phone number on your monthly bill is incorrect.

Stay Up to Date with BPU Text Alerts


540 Minnesota Avenue
Kansas City, KS 66101-2930
(913) 573-9000 Contact Us

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