BPU Contact Information

Main Office
Kansas City Board of Public Utilities
540 Minnesota Avenue
Kansas City, Kansas 66101
Phone: (913) 573-9000

Office hours:
8:00 a.m. – 5:00 p.m. Monday-Friday

Billing inquiries by phone:
7:00 a.m. – 6:00 p.m., Monday-Friday 

What numbers to call:

Customer Service (Account Information, Billing, Stop/Start Service)
(913) 573-9190

Pay Your Bill by Telephone

Electric Issues (Outages, Downed Lines, Streetlights and Tree Trimming)
(913) 573-9522

Water Issues (Outage, Leak, Main Break)
(913) 573-9622

Electric Engineering (Construction/Service Upgrades)
(913) 573-9531

Water Engineering (Construction/Service Upgrades)
(913) 573-9898

Line Location Services (Before Digging)



The personal information you provide to us is used solely to process your request. We do not share this information with parties outside of BPU unless necessary to complete your request.

Click here for BPU's privacy policy

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