BPU Contact Information

Main Office
Kansas City Board of Public Utilities
540 Minnesota Avenue
Kansas City, Kansas 66101
Phone: (913) 573-9000

Office hours:
8:00 a.m. – 5:00 p.m. Monday-Friday



Billing inquiries by phone:
7:00 a.m. – 6:00 p.m., Monday-Friday 



What numbers to call:

Customer Service (Account Information, Billing, Stop/Start Service)
(913) 573-9190


Electric Issues (Outages, Downed Lines, Streetlights and Tree Trimming)
(913) 573-9522


Water Issues (Outage, Leak, Main Break)
(913) 573-9622


Electric Engineering (Construction/Service Upgrades)
(913) 573-9531


Water Engineering (Construction/Service Upgrades)
(913) 573-9898


Line Location Services (Before Digging)
1-800-DIG-SAFE

 

SUBMIT REQUEST ONLINE





The personal information you provide to us is used solely to process your request. We do not share this information with parties outside of BPU unless necessary to complete your request.

Click here for BPU's privacy policy

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