BPU Contact Information

Main Office
Kansas City Board of Public Utilities
540 Minnesota Avenue
Kansas City, Kansas 66101
Phone: (913) 573-9000

Office hours:
8:00 a.m. – 5:00 p.m. Monday-Friday



Billing inquiries by phone:
7:00 a.m. – 6:00 p.m., Monday-Friday 



What numbers to call:

Customer Service (Account Information, Billing, Stop/Start Service)
(913) 573-9190


Pay Your Bill by Telephone
1-855-278-2455


Electric Issues (Outages, Downed Lines, Streetlights and Tree Trimming)
(913) 573-9522


Water Issues (Outage, Leak, Main Break)
(913) 573-9622


Electric Engineering (Construction/Service Upgrades)
(913) 573-9531


Water Engineering (Construction/Service Upgrades)
(913) 573-9898


Line Location Services (Before Digging)
1-800-DIG-SAFE

 

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